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NETLINK SERVICES SUPPORT
Whether
you're new to NetLink or a veteran, we hope this page can be of some
help. If you have questions that are not covered in this page,
contact us at support@nls.net.
Telephone Support (8am-10pm M-F, 11am-4pm Sat & Closed Sun)
Akron 330-572-2000
Cleve 440-856-2000
Other 800-730-2522
How To:
Click here to
view Network Status
Billing Questions
We offer several methods of payment at no
additional fee. We accept the following forms of payment:
- Credit Cards: Master Card, Visa, Discover, & American Express
- Debit Cards (with VISA or M/C logo): Deducted directly from your
checking account
- Personal & Business Checks
- Money Orders, & Cashier's Checks
Your billing period is determined by the date in which your account is
created.
Notice to all customers choosing PAPER INVOICING:
All services are prepaid, this means we must receive a payment before your
account is activated.
LOSE THE RETURN ENVELOPE?
That's OK mail your payment to:
NetLink Services
PO Box 1208
Twinsburg, OH 44087
Please be sure to print your user
name on the memo of the check or money order to be sure the payment
gets credited to your account.
Notice to all customers choosing CREDIT CARD (preferred method):
All services are prepaid, this means we must successfully charge your
credit card before your
account is activated. We try to process your credit card 7-10 days
prior to the beginning of your billing period to allow for uninterrupted
service in case of problems (declined card, expired card, etc.).
If you have any other question be
sure to call our offices and ask for the billing department.
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