Whether you're new to NetLink or a veteran,  we hope this page can be of some help. If you have questions  that are not covered in this page, Drop us a line at support@nls.net and we will respond with an answer as soon as possible.  

Telephone Support (8am - 10pm M-F, 12 Noon - 6pm Sat & Sun)
    Akron  330-572-2000
    Cleve   440-856-2000
    Other   800-730-2522

ISP Stuff

• Pay your bill via CC
• Billing Questions
• Credit Card Authorization Form
• Problems sending email?
• Access Phone Numbers
• spam filtering

Goodies

• How to activate your free homepage space
• How to Post Your Web Page.
• Got an email you can't download, try this
• COMMERCIAL website shopping carts that work with our sites
• What about a shopping cart for my FrontPage website?
• Web access to your email
• Counters
• MailTo cgi access
• Weather
• Automated spam reporting here!!!!

Information

• Codered worm crashes some DSL routers
• Help AOL screwed up my machine
• How to hook up DSL filters
• DSL SETUP
• How to set-up Windows 95
• How to set-up Windows 98
• How to set-up Windows NT
• How to setup authsmtp EMAIL
• How to setup OSX
• www.NThelp.com
• What Software Should I Use For What?
• FREE SOFTWARE
• Popular Modem Strings
• More modem strings
• Modem Identification Program (id your modem)
• V.90 Modem  Information
• More Modem Information
• Still More Modem Information
• 56K Modem/Connection Troubleshooting
• Dr HTML - check your html coding
• Cisco 677 and 678 dsl modems
• Outlook and Outlook Express Error Codes
  

Click here to view Network Status

What Software Should I Use For What?

Well, try looking at our FTP File archive for a variety of Internet software.   Go to FTP Directory

Billing Questions

We offer several methods of payment at no additional fee. We accept the following forms of payment:

• Credit Cards: Master Card, Visa, Novus, & American Express
• Debit Cards (with VISA or M/C logo): Deducted directly from your checking account
• Personal & Business Checks
• Money Orders, & Cashier's Checks
• Cash (In Person)

Your billing period is determined by the date in which your account is created. 

Notice to all customers choosing INVOICING :
All services are prepaid, this means we must receive a payment before your account is activated. 

LOSE THE RETURN ENVELOPE? 

That's OK mail your payment to:

NetLink Services
PO Box 1208
Twinsburg, OH 44087

Please be sure to print your user name on the memo of the check or money order to be sure the payment gets credited to your account.

Notice to all customers choosing CREDIT CARD :
All services are prepaid, this means we must successfully charge your credit card before your account is activated. We try to process your credit card 7-10 days prior to the beginning of your billing period to allow for uninterrupted service in case of problems (declined card, expired card, etc.).

If you have any other question be sure to call our offices and ask for the 
billing department.

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